FAQ
What is the difference between EZ Chemicals & EZ Elements? How do I know if I should order from EZ Chemicals or EZ Elements?
EZ Chemicals
Bulk Volumes: Specializing in large quantities for businesses requiring significant ingredients and large volumes.
Dedicated Account Representative: Each client is assigned a dedicated account representative to assist with orders and provide personalized service.
Bulk Volume Discounts: Benefit from tailored pricing and discounts based on order size to maximize your savings.
EZ Elements
Customized Products: Offering a range of products in smaller pack sizes, perfect for specialized needs.
Convenient Online Ordering: Place your orders easily at any time, 24/7, through our user-friendly online platform.
Flexibility: Ideal for customers seeking quick access to customized solutions without the commitment of bulk orders.
***Please note that online promotions for EZ Elements are specifically for orders placed online. Unfortunately, we cannot transfer online promotional prices to bulk orders.
How many locations do you have?
We currently operate two offices: one in Mississauga, Ontario, Canada, and another in Raleigh, North Carolina, USA. Our extensive distribution network and strategically located warehouses enable us to serve customers seamlessly from coast to coast across North America.
What industries do you serve with your products?
We serve a variety of industries: Health, Beauty & Personal Care, Pet Care & Pet Food, Cleaning & Sanitation, Food & Beverage, Flavour & Fragrance, Vaping & Cannabis, Pharmaceutical & Nutraceutical, Plastics & Coatings, Oil & Gas and Other Industrial
What types of products do you offer?
We offer a wide range of high-quality ingredients and chemicals for various industries. Our product selection includes surfactants, moisturizers, emulsifiers, thickeners, pH regulators, flavour enhancers, sweeteners, preservatives, cleaning agents, solvents, and specialty chemicals. We want to ensure you find the right solution for your production needs.
Samples:
Can I have a sample of the product before I make a bulk purchase?
How much sample do you give?
How can I get a sample?
Yes, of course! We offer free samples for most of the products. Please note the typical sample size is 100g-500g – depending on the product. If additional quantities are required, you are more than welcome to place an order through EZ Elements for the optimal customized quantity you need. To request for a sample, you can contact your dedicated sales representative. If you don’t have a dedicated representative, don’t worry; please contact sales@ezcheminc.com and share what product you are looking for, and we will be more than happy to assist you.