Privacy Policy
Our Commitment
EZ Chemicals values the primary rights to privacy and data protection. We uphold the commitment to protecting the privacy of our customers and suppliers while adhering to the regulations and compliances of national and international privacy laws.
PLEASE NOTE: By using our website, you acknowledge that any information provided will be fully disclosed for the use, and collection by EZ Chemicals as outlined in the contents of this privacy policy.
Personal Information Provided to EZ Chemicals Inc.
EZ Chemicals may collect your personal information through various ways such as account creation, portal login, e-commerce service, order placing, documentation requests, phone calls, website browsing, issues/troubleshooting reports, feedback surveys, employment proposals, or general communications.
Personal and business contact information that is provided includes, but is not restricted to your name, billing address, email address, or phone number. Personal information can also be collected through the usage of our services such as account number, billing history, payment history, payment methods, and credit card details.
Information that is automatically and instantly transmitted to us, may also be collected from your web browser in the forms of, (Internet Protocol) IP address, device and operating system details, service provider details, website visit history, link clicks to EZ Chemicals, page clicks and time spent on our website.
Personal Data is also collected through third parties such as, but is not restricted to, credit reporting agencies.
How EZ Chemicals Uses Your Information
The overall purpose of gathering your data is to provide and improve our services to you. This includes communicating with you directly to provide you with products, support, services, or answers to information you request of us. EZ Chemicals also uses your credit information provided to assess and maintain purchases. We may use your data to contact you regarding promotions and special offers and provide you insights – as presented in our newsletters, marketing, and promotional materials. (you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send). Additionally, we monitor your usage of our product and service offerings to continue to provide you with products and services and notify you of any changes to your orders and our products and services.
We also use your information to monitor your usage on our website to provide additional support and manage our website effectively, making sure information is useful and that content is presented effectively. Studying your behavior on our website helps us to detect, prevent, and address technical issues and ensure that internal website operations are running smoothly.
We may also convert your data into anonymous data so it represents the general public. This may be shared with third parties and other observers to aid in identifying any business purpose, such as purchasing and restocking trends, market trends, and customer ordering behaviors.
How We Share, Transfer, and Retain Your Personal Information
We may share your information, as deemed necessary, with any subsidiaries or direct representatives of EZ Chemicals. In addition, we may share your information with any third-party agencies we may contact on our behalf to provide goods and services such as credit reference agencies or delivery and logistics partners. These third-party services are under an obligation to not disclose your personal information.
Due to the vastness of the internet, all technological and digital systems are at constant risk of security breaches. Moreso, EZ Chemicals cannot guarantee having the ability to entirely protect your personal information. Therefore, we recommend that you practice safety measures when browsing and using our website.
However, if at any time you sense the personal information you provided to EZ Chemicals has been leaked and or misused, please notify us immediately.
The personal information that you provide to us is collected and processed by staff who work directly for EZ Chemicals and the following requirements are met: only authorized staff with training in information security can access and work with personal data, and personal data is to be stored in special folders that are protected and monitored. This data is stored on secure servers, with added security and password protection to prevent unauthorized access. Any personal information that you have provided to EZ Chemicals that you wish to change or update, can be communicated to info@ezchemicals.ca
If we have given you (or you have made) a password that grants you access to certain pages of our website, you are responsible for keeping this password confidential.
EZ Chemicals will regularly monitor and review your personal information provided to ensure it is accurate and only kept for a reasonable and appropriate period. Once EZ Chemicals has deemed your information as unnecessary and completed for its purpose, we will securely delete and remove your personal information from our system and servers.
External Links
There may be links or files for external sites on our website. Please note that EZ Chemicals will not guarantee your privacy on external websites and links that are clicked on, during your visit to our website. If you follow a link to any of these websites, please note that they have their privacy policies and that we are not responsible or liable for these policies. Please check these policies before you submit any personal data to these websites.
Disclosure
The security of your data is important to us. Please remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security. In no event will EZ Chemicals be liable for any loss or damage, indirect or consequential loss or damage, or any loss or damage arising from loss of data or profits arising out of or in connection with the use of this website.
Cookies
Our website may use cookies. Cookies are brief text messages that a website you visit sends to your browser. They assist the website in remembering information about your visit, which can both make it simpler for you to return to the site and increase its usefulness to you. You may also decline or delete our cookies. Cookies may be used to save your favorites and likes for our website. Also, we may use cookies to help evaluate the number of visits to our website, and data requests of files, downloads, videos, and browsers used.
Contact Us
Should you require any other assistance or have any questions or concerns regarding our privacy policy and details mentioned above, please do not hesitate to contact us at info@ezchemicals.ca
Changes to This Online Privacy Policy
EZ Chemicals reserves the right to modify this Online Privacy Policy as required by posting a revised version on our website. These changes will be effective as of the posting date.